Shipping Policy.
At Bear Creek Genetics, we strive to ensure timely delivery of your orders. Please review the following details about our shipping process:
Order Processing Time
All orders are processed and shipped within 3-7 business days after the order is placed, regardless of the shipping method selected during checkout.
During periods of high order volume, such as sales or new product releases, the processing time may be extended by up to an additional 7 business days. We appreciate your patience during these times.
Please Note: Seeds and merchandise are shipped separately. Due to different handling and processing times, you may receive separate tracking information and delivery dates for these items.
Shipping and Compliance
We ensure that all products are shipped in full compliance with state and federal hemp laws. Each shipment includes a Certificate of Analysis (COA) verifying that all products contain less than 0.3% Delta-9 THC, as required by law.
We currently ship to states where hemp products are legal. Please check the regulations in your location before placing an order, as we cannot ship to areas where hemp is prohibited.
Order Issues
If there is any issue with your order, such as receiving the wrong product or a delay in shipment, please contact us at bearcreekgenetics@gmail.com. We will work promptly to resolve the issue and ensure your satisfaction.